Pacific Gas & Electric (PG&E)

Pacific Gas & Electric (PG&E)

CARE Program (PG&E)
This program provides a monthly discount (typically 20%) on energy bills for income-qualified households and housing facilities. Qualifications are based on the number of persons living in the home and total annual household income.

Family Electric Rate Assistance (FERA) Program (PG & E)
The FERA program provides a monthly discount on electric bills for income-qualified households of three or more persons.

Medical Baseline Energy Allowance (PG & E)
This is separate program of PG&E for households in which an ill member or someone with a chronic health condition will benefit from the more consistent use of heat and/or energy to maintain operation of medical equipment. A physician needs to sign the form stating why the patient would benefit. Renewals via physician verification are annual for the first two years. After that, only a signature of customer and return renewal form are necessary. The savings are considerable. This program can be used in addition to CARE.

Low Income Home Energy Assistance Program (HEAP)
This is a federally-funded program which provides a one-time payment for energy bill amount per year through Spectrum Community Services. Each county has its own program parameters. In Alameda County, the household must have received a 48 hour shut off notice.

Relief for Energy Assistance through Community Help (REACH)
This assistance is for those who cannot cover a PG&E bill due to sudden unexpected financial hardship. This is a one-time payment (permitted once each 18 months) through Salvation Army and donations from utility’s shareholders, employees and customers.

Service Area
Alameda County Seal